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No. 28, Feima West Road, Liujiagang Town, Taicang City, Jiangsu Province

phone:13162356668

Telephone:0512-53978009

Fax:0512-53978119

Mail:854557549@qq.com

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Interpretation of after-sales problems of Suzhou Yayi Fashion

2021-05-12

After-sales service: "Quality products, satisfactory service" Yayi Fashion adheres to the unswerving tenet. At present, there are branches in major provincial capital cities, with outlets all over East China, South China, Central South, Southwest and Northeast China.


(1) Our products have undergone strict quality inspection before leaving the factory. From the date of purchase, if any quality problems are found within one year, they will be returned unconditionally.


(2) If the product is damaged due to your human negligence, whether it is within the warranty period or outside the warranty period, as long as the product is in its service life and conditions permit, we will repair it for you free of charge (such as changing the film, with buckle, etc.)


(3) Each product has necessary spare parts (such as wires, buckles, etc.)


(4), we promise that all products are made in the company headquarters, strictly abide by the commercial contract, deliver the products on schedule, on time and with high quality, and establish our good reputation with a work attitude of excellence.


(5) We fully adopt the computer information processing system to keep personal detailed size and shape characteristic data for you and your company employees for a long time, and implement the management of customer clothing archives; it is convenient for customers to add and modify clothing at any time in the future.


(6), we reserve the stock for the face and accessories customized for your wool sweater to ensure the uniform dress of the new personnel in your enterprise, and ensure that it is consistent with the original face, color, composition and origin of the accessories, and the new personnel of your enterprise Can be made at any time, the price remains the same.


(7) In order to ensure your interests, if we are lucky enough to win the bid, you can seal up the fabrics and samples on site.

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8) We have carefully produced a "Sweater Maintenance Manual" for each employee of your company, which introduces the maintenance methods, washing methods, matching methods, etc. Clothing maintenance knowledge and on-site service are convenient for your employees to understand and use products correctly.


We have a sound pre-sales and after-sales service system; it provides convenience for your order, consultation, complaint and correct use of products. At the same time, resource sharing is realized through network interconnection.

B. Repair time (1) If you need service, after receiving your notice, we will send a service specialist within three days to arrive at your designated place for service.

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2) Under normal circumstances, the modified clothing will be repaired within 15 working days and delivered to you. For your emergency situation, we will take emergency measures to ensure your interests.


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